American Greetings Reviews

American Greetings ripped me off, as well as others as you can see from all the bad ratings. Their "trial period" is not a trial even though I cancelled before the trial period was over. It's a scam to get $20 bucks out of anyone who signs up for a trial because they know most people only use it for one card then cancel so they get a free e-card sent. OK. So instead of playing games, offer a one-time use, say $8.00.
But the way it is now, the only greeting card AG should get; "You're going out of business! So happy for your loss!"

The website is very slow. I had to spend hours to create a simple video. I would never pay for that.

If there was an option to give no stars, I would have chosen it. I signed up for a trial offer and the next day they took money from my account. Took a month to get the money back and when I did I didn't get the same amount. This was due to me being in UK and the exchange rates on the day they shouldn't have taken the money and the day it was refunded being different. The bank also charged for the transaction each time. American Greetings take no responsibility for this and won't offer any further monetary refund even though it was their fault in the first place by taking the money! Avoid, avoid, avoid!

If there was an option to give no stars, I would have chosen it. I signed up for a trial offer and the next day they took money from my account. Took a month to get the money back and when I did I didn’t get the same amount. This was due to me being in UK and the exchange rates on the day they shouldn’t have taken the money and the day it was refunded being different. The bank also charged for the transaction each time. American Greetings take no responsibility for this and won’t offer any further monetary refund even though it was their fault in the first place by taking the money! Avoid, avoid, avoid!

Like many others here, I feel completely ripped off by American Greetings ecards. Do not fall for their 7 day trial offer... it is near impossible to cancel their Auto renew payments. After several attempts, I finally got an acknowledgement from their customer service but no mention of refund. Sorry to see a time-honored trusted company like American Greetings submit customers to such underhanded tactics.

I love your cards ....they are beautiful and neaningful. I have one complaint: I would like to see the address book in alphabetical order, especially when a new contact is added. Is that possible to do?

they say free test trial,but won't honor that. i cancelled within the time limit and was still charged. just a good ripeoff.

EMail cards are great, but try to understand how to print one requires a college degree. Impossible for seniors.

I signed up for free trial but they insist on 29.99 PayPal so I gave them info and was charged. I cancelled and no refund forthcoming so I called and am getting a refund but was told the refund is never automatic. That is called fraud.

I placed an order on September 9 for some party decorations for a birthday on the 21st. The shipping time said 2-5 business days, so I had plenty of time still. I got an email later that day saying that it had shipped. I checked the site and the order was listed as fulfilled and the tracking said that a label was created and USPS was waiting for the package. About a week later, I still did not receive the package. I checked again and the shipping status had not changed, USPS was still waiting to receive the package. I notified them using the form on their site. The next day, since I needed it very soon, I called. After 56 minutes on hold, a representative looked into it and said she had to contact someone in Kentucky. SInce the person was not getting her back to her quickly, she took my number and said I would get a call later that day. That was Friday, the 18th. I filled out their contact form again adding the information about the call. Today, the 21st, is the birthday the decorations were for. Complete silence from American Greetings. I will never order from them again. I cannot attach a photo, since I did not receive the item. My order confirmation gives personal information, and that is my proof of purchase.